Wednesday, September 24, 2014
Tuesday, May 20, 2014
We are proud and excited to announce that we have changed our business name from VetShopOnline.com to VetShopMax. Our business name change also incorporates a new domain name, www.VetShopMax.com.
Our name change is due to a fresh vision, an evolutionary change rather than a radical overhaul, built on enhancing our position as a global supplier of pet meds and products.
Our business will continue to operate in its current structure, providing you with the same pet medications, pet supplies and high level customer service, which has built and cemented our brand in the industry for the past 15 years. Our call centre phone number remains the same however our customer service email address has changed to email@example.com.
To celebrate our name change and as a way of thanking you for supporting us we’d like to offer you a FREE SHIPPING coupon code* to use and share with your friends.
At VetShopMax our mission remains the same; to keep your pets happy and healthy and to try to give you the best price possible. May we take this opportunity to thank you for your support and we look forward to delivering your new orders under the VetShopMax brand.
Dr Mark Perissinotto BVSc
Founder & Managing Director
Founder & Managing Director
Friday, May 16, 2014
Please note all services have been restored and all customers can access our website through our URL www.vetshoponline.com and all emails sent to firstname.lastname@example.org are being received. Thank you for your patience during this problem. We're very happy puppies now!
at 11:47 PM
Monday, May 12, 2014
We're very sad puppies because our website and email problems are still not fixed Your patience is appreciated during this difficult time. Rest assured we're working day and night to get it fixed. For service or assistance please call 866 560 6346 (free call) or contact us at email@example.com
at 1:36 PM
Wednesday, May 7, 2014
10 May: Computers can be sooo frustrating :( We're still having problems with our website and emails, and we'll be working all weekend on the problem but in the meantime you can order by phone at 1 866 560 6346 (free call) and for any other customer service queries, you can call or contact us at firstname.lastname@example.org. Thanks once again for your patience.
at 1:30 PM
Sunday, May 4, 2014
We're as sad as this cute puppy because our website/email problems are still not fixed
Our trained tech dogs continue to work on it and assure us that it will be resolved soon, they're just not sure exactly when.
In the meantime we appreciate your patience. If you need any customer service assistance please call our call centre on 1-866-560-6346, email us at email@example.com or leave us a facebook private message.
at 2:14 AM
Thursday, May 1, 2014
UPDATE: Unfortunately the email problem previously reported has not yet been fixed. Additionally some customers are having problems accessing our website. We're working overtime to get it sorted. In the meantime if you need to contact us, please send a private message on facebook. We do apologise for any inconvenience caused.EMAIL PROBLEM: Unfortunately we're currently unable to receive emails to any @vetshoponline.com email address. We're working very hard with our IT people to get this fixed asap, and will let you know as soon as it's sorted, but in the meantime if you need to contact us, please send as private message on facebook and we'll get back to you as soon as we can.
at 4:01 PM